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FAQ

General FAQ'S about www.sahityabhawan.co.in

We have different types of books like Textbook, Reference books, Sample Papers, Chapter Wise Solved Papers, Practise Test Papers, Workbooks, Previous Years Solved Papers, Lab Manuals, NCERT Solutions etc., for

  1. School students from Nursery to class 12 for various boards like CBSE and UP Board
  2. Competitive Entrance Exams like IAS UPSC Civil Services, UGC Net, Bank, Railway, SSC, TGT, PGT, PRT, Engineering, Medical Entrance and other entrance exams for Central & State Government vacancies.
  3. NCERT Solutions
  4. Monthly Current Affairs Magazines in Hindi and English medium
  5. Ebooks

Catalogue is available on the left side of website with heading “CATEGORY”. Kindly click on the required Category to view products available in the category and a click on the product will take you to the product information page.

You can search the product in search bar also.

Browse Catalogue available in the main menu under Book link.

Book description has been provided with each book. It is supplemented by table of content wherever required. Preview pages are also available with some books. YouTube video link is also provided where you can watch salient features of the book.

You can order Sahitya Bhawan books / magazine/ ebook through online or offline mode. Click on the following link to know about it in detail

Payment for Online orders is made through Credit Card/ Debit Card or Net banking.

Complete step by step process is provided in the following link in the form of Video and Text.

You can buy product through offline mode by making payment through NEFT. Kindly click on the following link for details: Payment Options

National Electronic Fund Transfer (NEFT) is a nation-wide payments system that allows the transfer of funds from one bank’s account to another. With an increased focus on online banking, NEFT has become one of the most popular ways of transferring funds. You can contact your bank for payment through NEFT.

Click on the following for further details: Payment Options

No, We do not send books through VPP and COD. For COD kindly check online shopping websites like Flipkart or Amazon.

Yes. Shipping, charges are automatically calculated and added in the total amount.

The complete monetary transaction takes place on PayU website. Founded in 2002, Pay U Money is one of the largest Payment Gateway in India today . This is a tried and tested payment gateway. Hence, you can make purchase with full confidence. Details about the authenticity of the payment gateway are available on www.payumoney.com

First time users need to create a new account by entering valid email id and set a new password to enable your account on www.sahityabhawan.co.in For returning customers enter same email id and password used while opening the account.

Username on Sahitya Bhawan website is your regular email id that you use on daily basis. For password click on forgot password provided under “Returning Customers”. Kindly enter email id in the Box and submit. A new password will be sent to you on your registered email id.

Confirm that you are entering correct email id and password. Entries are case sensitive hence check for Caps Lock option on keyboard. If all factors are correct then try logging in again after clearing the browser’s cache memory. Else use forgot password option to reset your password.

Books are dispatched through courier/ speed post/ registered post to ensure timely delivery. Kindly click on the following link for details:
Delivery Policy

Ordered books are dispatched within 48 hours of order confirmation. Kindly click on the following link for details:
Delivery Policy

Yes it is possible. After confirming your online order on the payment selection mode page enter your shipping address in Shipping address box. The books will be dispatched on shipping address provided.

This may be due to the usage of special characters in the address field. Erase all special characters from address details and then proceed to confirm the order. Even if you face the same problem, do call us for assistance or take help from Live chat support.

Yes we publish books for Nursery / KG students.

Yes, we accept bulk orders. The mode of dispatch (courier, transport, rail) depends upon your bulk order quantity.
Kindly click here for more information : Bulk Purchase

On home page click download tab. Select Download sample paper answer. Fill the form. Click on subject and down load answers. Click on the link below to know more.

Video of Download CBSE Sample Paper Answer

On home page click download tab. Select Free chapter option. Fill the form. Click on subject and down load answers. Click on the link below to know more.

Video of Download Free Chapter

Monthly Magazine related FAQ'S

Magazine in the normal course are dispatched through Indian Post Office’s Book-Post mode. With a nominal additional amount the mode of dispatch can be converted to courier/registered post.

Following is the list of subscription charges with Book Post mode of dispatch.

 

Subscription type 12 Months 24 Months
Hindi Medium   445   865
English Medium   395 780

There is no discount on magazine subscription.

Yes. Sahitya Bhawan Magazines have Currents Affairs and GK based news and topics. This helps students in enhancing their General Knowledge.

Yes. Magazines are available in bound volumes after the end of every year (April – March) if stock is available.

To get all the 12 issues of the previous year/years together, you can purchase the Bound Volume. Each year’s bound volume costs Rs. 445 (Hindi Edition)

Yes, it is possible. You can do so by sending us an email on info@sahityabhawan.co.in. Kindly mention your subscription number and previous address in the email

You can see a category showing Monthly magazine international. Just login on www.sahityabhawan.co.in. Create account and make payment for desired scheme of magazine.

No, this is not possible. Neither there is any possibility of vice versa.

We don’t have any option for lifetime subscription. The maximum duration for which one can subscribe for any SAHITYA BHAWAN magazine/magazine combo is 2 years. Subscription, after 2 years can be renewed on receipt of fresh order with payment.

Digital magazine or E-magazine is available for subscription on our website. You can subscribe it for 1 year or 2 years from our website. Click on magazine and choose option E-magazine or Printed Magazine.

Payment and order related FAQS

No, if you have ordered only ebook then printed book will not be sent at your shipping address. Registration giving complete details is a one-time process to make your next purchases comfortable – be it physical book or e book.

The shipping cart has options to edit the cart item. In the box of the respective book make the quantity 1 and update the cart. There is also a check box and a bin symbol with which you can remove the selected item in your cart

Coupons are the offers that we used to send to our customers. It is applicable only if you have been supplied with any. IF YOU HAVE NOT RECEIVED ANY, KINDLY IGNORE THE STEP RELATED TO THE REDEMPTION CODE.

All the combos on discount are listed under the ‘combo packs on discount’ option mentioned under the Categories box given on the left hand side of our website. You can click on the same to find out about all the combos available on discount.

The known reason for this type of problem is extra spacing or usage of special character in the address field. Kindly check your address for these issues and try placing the order again. If the problem persists contact our executives on our official numbers.

After successful payment you will receive a mail from buyer@sahityabhawan.co.in with the subject “Your Order No. XXX has been received”

You are requested to refer to these order numbers for making any further query regarding that order.

You are requested to wait for 1-2 hours as sometime orders get registered on the website with some unavoidable delay. If you do not get any confirmation even after an hour or so, kindly feel free to contact us at 8958500021 or email us at buyer@sahityabhawan.co.in. Your order may have been put on hold/abandoned state due to some internet connectivity issue during processing.

Amount is credited back by the payment gateway in coordination with the bank / card agency within a period of 48 hours to 3 weeks.

NOTE: Abandoned Transactions are likely to get confirmed within 48 to 72 hours. Refund process starts only when the transaction is in abandoned state even after 72 hours.

Kindly login to www.sahityabhawan.co.in using your account information and check the order status/history in My account.

DOWNLOADABLE EBOOK RELATED FAQs

Ebooks are available in the downloadable PDF format. We do not send any hard copy.

No. ebooks are non-replacable.

You may follow the following steps to download the book

  1. Try another browser. We recommend Mozilla firefox and Google chrome.
  2. Clear your browser’s cache memory and then try.
  3. Try downloading after some time gap when the internet connectivity is stable.

Still if problem persists, you can talk to us between 10 am to 6 pm on any working day (Monday to Friday) or email us at buyer@sahityabhawan.co.in

Online Test Papers

Online test series gives you on the spot test attempt result and lets you find out your weak areas to work upon. The exhaustive reporting system and comparison with peers helps you prepare better for exams.

The test duration varies from test to test and has been specified in the highlights segment of the product page.

The number of mock tests varies with the test package opted for.

Only one attempt is allowed. However, you can review your report and revise the questions and detailed answers provided any number of times.

You cannot download the tests for practice purpose. For performance analysis you may check in review result once you attempt these papers only once and that too online.

No, revision notes are not provided. However, the detailed answer are very much explanatory in themselves.

You will get a detailed score card and performance analysis. Along with it you will also get to know how your peer performed in the tests. Your score will be compared with the top five rankers and displayed.

Once you are confident that you are well prepared for the topic take the test. Complete test are recommended when you are through with your syllabus and confident enough to take the test. Preferred time is 2-3 months before the exams.

Immediately, soon after you finish and submit your test.

Yes, explanatory answers are available for all the tests

Yes, you will get a detailed analysis of your performance.

Yes, more than 10 years previous year’s papers are available with detailed solutions.

Yes, tests are very fast and work on slow internet connections as well.

There are no specific requirements; it works on the internet browsers whether it’s a desktop or mobile.

You may send the doubts to info@sahityabhawan.co.in and TAT is about 24-48 hours.

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